Information related to online dispute resolution of Art. 14, para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission offers consumers the opportunity to resolve disputes online in accordance with Art. 14, para. 1 of the ODR on one of its platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a website where consumers can try to reach agreements without going to trial related to disputes that arise in purchases and contracts for online services.
Information related to online dispute resolution of Art. 14, para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission offers consumers the opportunity to resolve disputes online in accordance with Art. 14, para. 1 of the ODR on one of its platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a website where consumers can try to reach agreements without going to trial related to disputes that arise in purchases and contracts for online services.
1. IDENTIFICATION OF THE HOLDER AND GENERAL INFORMATION
These terms and conditions regulate the access and use of the website calzadosgoodprice.com (hereinafter, the Website) owned by BUENO E HIJOS S.L. registered in the Mercantile Registry of Alicante, Volume xxx Book 0 Folio xxx, 1st Inscription, with CIF: B-03317849 and with registered office at Avd. Novelda nº143, 03206, Elche (Alicante). As well as the services and products offered by BUENO E HIJOS S.L. on their website.
BUENO E HIJOS S.L. offers this website subject to these terms and conditions. By visiting the website or using the services or applications of the website, the user accepts these Terms and Conditions.
User registration will not be required to access the site. However, in order to contract any of the services offered by BUENO E HIJOS S.L. User registration and acceptance of these conditions will be required before formalizing payment.
Through the website calzadosgoodprice.com, it offers users wholesale fashion products and accessories.
These Terms and Conditions of BUENO E HIJOS S.L. described below define the rights and obligations of BUENO E HIJOS S.L. and Users within the framework of the website. These are the only Terms and Conditions applicable to the use of the website (without prejudice to the fact that for certain services there may be particular conditions) and to the contracting of orders through the website and they replace any other conditions, unless prior agreement and in writing between BUENO E HIJOS SL and the User.
2. USER DATA
In order to purchase the products offered through the website, it will be necessary for the User to register through the registration form available on the website.
The user will be responsible for maintaining the confidentiality of the data and information provided and for restricting access to their computer and their access codes to avoid possible unauthorized uses.
In the event that the user has reason to believe that their data has been made known to a third party, or if they have been used in an unauthorized manner, or are likely to be, they must communicate this situation to BUENO E HIJOS S.L. Immediately.
The user must verify that their data is correct and complete and inform BUENO E HIJOS S.L. when there is any variation and / or modification in the information you have provided in the purchase process.
3. ORDERS AND CONDITIONS OF SALE
The services and products offered through the calzadosgoodprice.com website are intended for the purchase by users of fashion products and wholesale accessories.
In order to contract an order at calzadosgoodprice.com, the user must be over 18 years of age.
From the website calzadosgoodprice.com, BUENO E HIJOS S.L. will send orders to any province of Spain except Ceuta and Melilla, Balearic and Canary Islands that will have a surcharge for transport reasons or corresponding tax treatment.
To place orders through the website, the user must provide a series of data prior to contracting through the purchase form, which will be necessary to be able to manage their purchase order, the deadline for sending an order will be 3 days for some products and 10 days for other types of products, always being able to shorten delivery times depending on production.
4. PRICE, FORM OF PAYMENT AND DISCOUNT CODES
Once the data in the form has been completed, the User must proceed to pay the order through the means of payment specified on the Website.
After the payment is made, the User will receive an order confirmation e-mail, which will include a summary of the items purchased, the requested shipping method and the destination address.
If, at the time of payment, an incident occurs that prevents payment, the User will receive an automatic payment error message and her order will not be processed until the payment process is successfully completed.
The prices of the services are expressed in Euros (€), including taxes and management and shipping costs, the amount of which will be indicated at the time of final confirmation of each order.
All the prices shown are final prices, being expressly included the Value Added Tax (VAT), in orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT without prejudice to the application of the corresponding taxes and duties with Comply with the regulations in force in each of these territories. Without prejudice to the fact that the user will have detailed information on the price of the product at all times.
BUENO E HIJOS S.L. may periodically offer discount codes to its Users. These discounts may only be applied in accordance with the instructions specified by BUENO E HIJOS S.L. with respect to each code, and in any case Users may only use a single code per order.
The use of discount codes will not be compatible with certain promotional actions and collections.
5. INFORMATION ON PRODUCTS AND SERVICES
The data included on the website in each description of the products and services, in their photographs, graphic or iconographic representations or videos, as well as trade names, trademarks or distinctive signs of any kind, have a merely informative function. Therefore, BUENO E HIJOS S.L. declines any responsibility for the appearance of errors in said information, although it undertakes to take all measures within its power to correct the aforementioned errors or omissions as soon as possible after having been informed of them.
6. RETURNS AND RIGHTS OF WITHDRAWAL
6.1 Returns for manufacturing defects
The User may return to BUENO E HIJOS S.L., at no cost, any product that has a manufacturing defect. Taking into account the nature of the contracted products, the User will have a period of 15 days from receipt of the product to notify BUENO E HIJOS S.L. your lack of conformity with them. If this period is exceeded, any damages will be assumed by the User.
The return of products that present manufacturing defects in them will not entail any additional cost for the User, although mishandling or improper use of the product will not be considered a manufacturing defect.
To formalize the return, the User must contact BUENO E HIJOS S.L. within the granted period of 15 days, using the contact form indicating the product or products to be returned, attaching a photograph and a detailed list of the defects observed in them.
Once BUENO E HIJOS S.L. has received the User’s communication, it will inform you within 3-5 business days whether or not the return of the product is appropriate. In case the return proceeds, BUENO E HIJOS S.L. will indicate to the User the form of collection or delivery.
Each product to be returned must be unused and with all its labels, packaging and, where appropriate, documentation and original accessory elements that came with it. If the User does not proceed in this way, BUENO E HIJOS S.L. reserves the right to deny the return.
Once the product has been received and the defects verified, BUENO E HIJOS S.L. It will give the User the possibility to substitute the product for another of identical characteristics, unless this option is objectively impossible or disproportionate for BUENO E HIJOS S.L.
In the event that for reasons of lack of stock it is not possible to send another product with identical characteristics, the User may choose to terminate the contract (that is, the refund of the amounts paid) or request the shipment of another model that the User voluntarily chooses.
The delivery of the product with identical characteristics or the new model that the User chooses, as appropriate, will take place within the next 3-5 business days from the date on which BUENO E HIJOS S.L. confirm to the User the replacement of the defective product or the shipment of the new model.
The replacement, the sending of a new model or the termination of the contract will not imply additional costs for the User.
If the User terminates the contract, BUENO E HIJOS S.L. will carry out the refund of the entire amount paid to the User for the purchase of the defective product (including shipping costs).
BUENO E HIJOS S.L. informs Users that the term for the return of the amounts paid will depend on the payment method used by the User when buying the product:
-If the User has made the payment by credit / debit card, BUENO E HIJOS S.L. will return the amount paid within a period of 14 calendar days from when the User decided to terminate the contract.
-If the User has made the payment through PayPal, BUENO E HIJOS S.L. will return the amount paid within 24-48 business hours from when the User decided to terminate the contract.
6.2 Withdrawal.
In the event that the User is not satisfied with the products received in his order, the User, in accordance with the General Law for the defense of Consumers and Users, will have a period of fourteen (14) calendar days to return the entire of the order or, if you prefer, you can return any of the products that make up the total order and all this without any penalty and without indicating the reasons.
However, the User must bear the direct cost of returning to BUENO E HIJOS S.L., whether he returns the order completely or if he decides to return only some of the products of the order.
To formalize the return, you must contact BUENO E HIJOS S.L. through the contact form. Upon receipt of said communication, BUENO E HIJOS S.L. will indicate the way to send the order.
BUENO E HIJOS S.L. It is not responsible for the courier company that the User hires for the return of the order. In this sense, BUENO E HIJOS S.L. recommends the User to require the courier company to provide the delivery receipt so that the User is aware that the product has been delivered correctly.
The costs of returning the order (such as shipping costs through courier companies) will be borne directly by the User.
The product must be unused and with all its labels, packaging and, where appropriate, documentation and original accessories that came with it. If the User does not proceed in this way or if the product has suffered any damage, the User accepts that the product may suffer a depreciation or that BUENO E HIJOS S.L. the return can be denied.
Once BUENO E HIJOS S.L. receive the order and check that it is in good condition, BUENO E HIJOS S.L. will proceed to return the entire amount paid by the User.
BUENO E HIJOS S.L. informs Users that the term for the return of the amounts paid will depend on the payment method used by the User when purchasing the product:
-If the User has made the payment by credit / debit card, the amount paid will be returned within 14 calendar days from when the User decided to terminate the contract.
-If the User has made the payment through PayPal, the amount paid will be returned within 24-48 business hours after the User decided to terminate the contract.
7. PRODUCT EXCHANGE POLICY
BUENO E HIJOS S.L. does not admit the change between a product purchased by the User for another product that is offered on the Website.
In the event that the User wants to make the change to a product, they must exercise their right of withdrawal in accordance with the provisions of clause 6.2 and later purchase the new product they want.
8. USE OF THE WEBSITE
The use of the Website for fraudulent purposes, or related to criminal offenses or illicit activities of any kind is not allowed.
It is also prohibited to send, use or reuse illegal, offensive, abusive, indecent, defamatory, obscene or threatening material of any kind, or that involves a violation of intellectual property rights, trademarks, confidentiality, privacy or any other right, that is otherwise injurious or objectionable to third parties, or whose content contains computer viruses, political propaganda, advertising content, chain mail, mass mailing or any other type of “spam” and, in general, any type of annoyance or inconvenience unnecessary.
The User agrees to make a lawful, diligent, honest and correct use of all the information or content they have access either through the Website or third party websites to which they have access through the links on the Website, and all this under the principles of good faith and with respect at all times to the current legislation and these Terms and Conditions.
Likewise, the User acquires the commitment not to cause maliciously or intentionally damages that may undermine, alter the Website itself, as well as not to introduce or spread computer viruses that may cause unauthorized alterations to the contents or component systems of the Website.
BUENO E HIJOS S.L. reserves the right to deny access to the Website or even cancel orders to Users who misuse the contents and / or breach any of the conditions that appear in this document.
9. INTELLECTUAL OR INDUSTRIAL PROPERTY
The intellectual property rights of the calzadosgoodprice.com page, its source code, design, navigation structures and the different elements contained therein are owned by BUENO E HIJOS SL, who has the exclusive exercise of the rights to exploit them. in any way and especially, the rights of reproduction, distribution, public communication and transformation, in accordance with applicable Spanish and European legislation.
BUENO E HIJOS S.L. informs that it does not grant any express or implicit license or authorization whatsoever on intellectual and / or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in the Website. The total or partial reproduction of the contents of the Website, not even through a hyperlink, is totally prohibited without the express written consent of BUENO E HIJOS S.L .. The unauthorized use of these contents will give rise to the legally established responsibilities.
10. HYPERLINKS
The hyperlinks contained in the website may lead to third party websites. BUENO E HIJOS S.L. does not assume any responsibility for the content, information or services that may appear on said sites, which will be understood to be offered exclusively for informational purposes by BUENO E HIJOS S.L., and that in no case imply any relationship, acceptance or endorsement between BUENO E HIJOS S.L. and the persons or entities that own such content or owners of the sites where they are found.
11. PARTIAL NULLITY
In the event that any Clause of these Terms and Conditions is declared void, the other Clauses will remain in force and will be interpreted taking into account the spirit of these Terms and Conditions.
12. MODIFICATIONS
The information that appears on this Website is current on the date of its last update. BUENO E HIJOS S.L. reserves the right to unilaterally modify these Terms and Conditions, as well as its privacy policy and any other information. The entry into force of the modifications of the Terms and Conditions will occur from the moment of their publication on this Website.
13. CAMPAIGNS
The User is the subject of a random campaign, so the shipping terms applicable to each order may vary randomly. The User’s personal data will not be taken into account as a variable when determining the particular conditions of each order.
14. NOTIFICATIONS
All communications between BUENO E HIJOS S.L. and the User regarding the contracting of orders through the Website, will be made in writing and in accordance with the communication procedures established in these Terms and Conditions for each particular case.
15. LANGUAGE
BUENO E HIJOS S.L. You can translate these Terms and Conditions, its Privacy Policy, or any other operating standard, policy or procedure that may be published on the Website. The Spanish version will be the one that prevails in case of conflict.
16. ETHICS POLICY ON SUPPLIERS
BUENO E HIJOS S.L. is committed to the goal of providing high-quality products to its customers and recognizes its obligation to ensure that suppliers act ethically. We expect our suppliers to regularly provide an environment that protects the health and safety of employees, as well as their basic human rights. All providers must comply with their national employment laws and regulations.
17. APPLICABLE LEGISLATION AND JURISDICTION
These Terms and Conditions are subject to Spanish law. The parties, in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, submit to the Courts and Tribunals of the User’s place of residence.
Also, by virtue of the provisions of EU Regulation No. 524/2013 of the European Parliament and of the Council of May 21, 2013 regarding the resolution of online disputes in consumer matters. BUENO E HIJOS S.L. informs you that, in the event of a dispute, the user residing in the European Union may go to the “Online Conflict Resolution Platform” developed by the European Commission, in order to try to resolve out of court any dispute arising from the provision of services by BUENO E HIJOS SL.
In any case, BUENO E HIJOS S.L. informs the User that they have a Claim Form through which you can make any complaint or claim in relation to the services provided by BUENO E HIJOS S.L.